The step-by-step guide to completing your Customs paperwork

If your shipment is customs-dutiable, it needs to be accompanied by an invoice at all times.

If it is a commercial shipment with a commercial value, you will need a commercial invoice. If it is a non-commercial shipment (non-business purpose), such as a personal gift, sample or faulty part, you will need a proforma or non-business use invoice.

Please choose the invoice type you wish to complete.

Commercial Invoice
If it is a commercial shipment with a commercial value, you will need a commercial invoice.

Commercial Invoice with 3rd party billing
If it is a commercial shipment with a commercial value, you will need a commercial invoice.

Proforma Invoice for Non-Business Purposes
If it is a non-commercial shipment (non-business purpose), such as a personal gift, sample or faulty part, you will need a proforma or non-business use invoice.

If you need further support, please feel free to contact us through your local 

customer service department.

DHL’s World Clock

When conducting business internationally, it is always important to consider the various time zones across the world. In this way, you can plan ahead and ensure that both you and your international customers make contact at the right time.

Move your mouse pointer over the world map and pop-up boxes will appear, detailing ‘live’ local times for a selection of worldwide locations.

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